Production Support - SRE

Job summary

Capgemini is seeking a Production Support Engineer to manage and maintain infrastructure, respond to incidents, and automate processes for the Commercial Line of Business.

Qualifications

• 6-8 years of experience in production support.
• Excellent knowledge of OCP and Windows environment.
• Experience with monitoring tools (Dynatrace).
• Proficient in Windows and Linux operating systems.
• Scripting skills in Shell Scripting, Python, and Power Shell.
• Experience with SQL database management and MongoDb.
• Knowledge of container services (Kubernetes).
• Experience in disaster recovery planning and execution.

Responsibilities

• Implement and maintain monitoring systems to identify potential issues.
• Respond to incidents and outages, diagnose problems, and implement solutions.
• Automate repetitive tasks and processes to improve efficiency.
• Manage and maintain infrastructure, including servers, networks, and cloud resources.
• Plan for future capacity needs to handle anticipated workloads.
• Develop and maintain processes for deploying software updates.
• Collaborate with developers and operations teams to ensure system reliability.
• Maintain documentation of systems, processes, and procedures.
• Identify areas for improvement and implement changes.

Skills

Relocation