SENIOR ATLASSIAN PLATFORM ENGINEER/SME

Job summary

This role provides essential administrative, architectural, and engineering support for the Atlassian ecosystem, crucial for the Navy Continuous Training Environment (NCTE) Work Management Infrastructure. Responsibilities include optimizing Jira, JSM, and Confluence, enhancing user experience, managing integrations with PowerBI, and implementing Generative AI features to improve operational efficiency.

Qualifications

• U.S. Citizenship Required
• Ability to get and maintain a secret clearance
• 4+ years experience as a system administrator of Atlassian products
• Advanced knowledge of Windows (Server and Workstation) and AWS systems administration
• Experience with PowerBI integration
• Ability to work independently and in a team-oriented, collaborative environment
• Ability to accept oversight and instruction from mentors and team lead

Responsibilities

• Identify and document reporting, permissions, and access requirements across Jira, JSM, and Confluence
• Define issue types, issue hierarchies, and Confluence space structures
• Map workflow requirements, including escalation paths, approvals, and transition states
• Optimize and enhance the NCTE's JSM Help Center
• Redesign the portal's look, feel, and layout
• Refine user access controls and core portal functions
• Design the Atlassian tools implementation in accordance with industry best practices
• Evaluate, implement, and maintain third-party plugins/add-ons
• Architect, build, and maintain robust data connections between the Atlassian portfolio and external business intelligence systems
• Design and implement Generative AI integrations and features
• Provide technical guidance and SME support
• Plan and execute Atlassian IL5 Cloud migration

Skills

Certifications

Degrees

Relocation