Senior Endpoint Platform Engineer

Job summary

The Senior Platform Engineer – Endpoint defines and operates the enterprise endpoint management platform to deliver secure, reliable and scalable device services across global office, remote and manufacturing environments. This position owns endpoint architecture, standards and platform strategy for Intune/Autopilot and Jamf/macOS, including compliance, provisioning, application delivery and patch management. Additionally, this position drives platform health through engineering design, telemetry and continuous improvement, and partners closely with Cybersecurity, Infrastructure and Service Desk teams to ensure stable and scalable endpoint services.

Benefits

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent practical experience
• 5+ years of experience in engineering enterprise endpoint environments
• Deep hands-on expertise with Microsoft Intune, Autopilot, endpoint compliance, update strategies, and application lifecycle management
• Strong experience with macOS enterprise management using Jamf or equivalent tooling
• Proven ability to design endpoint architectures and lead cross-functional technical solutions
• Experience supporting manufacturing or operationally critical environments
• Ability to operate at both technical and platform levels, translating business needs into endpoint solutions
• Experience influencing cross-functional teams including Security, Infrastructure, and Service Delivery

Responsibilities

• Ensure consistent, reliable endpoint services for a seamless end user experience across office, remote, and manufacturing environments
• Design platform standards and guardrails to reduce incidents and improve Service Desk effectiveness
• Balance security, usability, and operational requirements when designing endpoint solutions
• Communicate platform changes, risks, and known issues clearly to IT partners and stakeholders
• Own endpoint architecture, standards, and core platforms including Intune, Autopilot, and Jamf
• Define and maintain provisioning models, compliance baselines, application delivery, and configuration standards
• Lead design and implementation of endpoint solutions supporting enterprise and manufacturing environments
• Partner with Security to define and enforce endpoint compliance, access, and protection standards
• Act as Tier 3 escalation point for complex endpoint issues involving Windows, macOS, iOS, and Android environments
• Lead root cause analysis and resolution of systemic endpoint issues
• Support high-impact issues affecting shared workstations, role-based devices, and manufacturing environments
• Partner with Service Desk, Security, and Infrastructure teams to implement permanent corrective actions
• Drive continuous improvement with a bias for automation of endpoint platforms, tooling, and operational processes
• Define, maintain, and improve endpoint standards, reference architectures, and troubleshooting playbooks
• Leverage telemetry and trend analysis to improve platform stability and reduce operational noise
• Serve as a senior escalation resource as part of an on-call rotation for critical endpoint platform incidents
• Respond to business-critical endpoint failures outside standard business hours when required
• Coordinate cross-team response during outages or high-impact endpoint events

Skills

Certifications

Degrees

Work schedule

Industry

Relocation