Jobs / Coventry Building Society
Senior Infrastructure Engineer
Coventry Building Society · Coventry, ENG, United Kingdom
Coventry, ENG, United KingdomFull time47,600-65,000 GBP/yearlyOnsite
Remuneration
Annual discretionary bonus; pension with matched contributions; life assurance of six times annual salary; 28 days of holiday plus bank holidays and a holiday buy/sell scheme; wellbeing support
Location
Coventry, ENG, United Kingdom
Visa sponsorship
Not specified
Job summary
Provides subject-matter expertise for the transition, management, and ongoing support of technical and business services, ensuring solutions meet business requirements and IT architecture strategy. The role governs technical documentation, troubleshoots production incidents within agreed service levels, and supports Architecture, Development, and Support teams in implementing solutions. Its technical scope includes Globalscape EFT and Windows Server technologies, including Active Directory, DNS, DHCP, and Certificate Services.
Benefits
28 days of holiday plus bank holidaysHoliday buy/sell schemeAnnual discretionary bonusPension with matched contributionsLife assurance of six times annual salaryWellbeing support
Qualifications
- Knowledge of systems management in large commercial, mission-critical environments
- Familiarity with ITIL-based service management, change control, and release procedures and tools
- Extensive Globalscape EFT expertise
- In-depth experience with Windows Server, Active Directory, DNS, DHCP, and Certificate Services
- Experience with Agile working practices
- Proactive approach to process improvement and learning new systems
- Ability to work effectively in a fast-changing environment with attention to detail and delivery to agreed timescales
- Ability to explain technical information clearly to stakeholders
- Flexibility to support out-of-hours work on a rota
Responsibilities
- Provide strategic expertise for technical and business services in the specialist area
- Manage solution transitions and ongoing support in line with business requirements and IT architecture strategy
- Create, maintain, and govern technical and standards documentation
- Troubleshoot and resolve production incidents and problems within agreed service levels
- Support Architecture, Development, and Support teams with solution implementation and support
- Identify improvement opportunities
- Coach, mentor, plan, supervise, support, and train team members
Skills
JiraWindowsWindows Server
Work schedule
35 hours per weekOut-of-hours support on a rota
Travel
Travel to other sites for meetings and collaborative work as business needs requ
Industry
Financial services
Relocation
No