Jobs / The Co-Operative Bank
Senior Infrastructure Engineer
The Co-Operative Bank · Coventry, ENG, United Kingdom
Coventry, ENG, United KingdomFull time47,600-65,000 GBP/yearlyOnsite
Remuneration
28 days of annual leave plus bank holidays, holiday buy/sell scheme, discretionary annual bonus, pension with matched contributions, and life assurance equal to six times annual salary
Location
Coventry, ENG, United Kingdom
Visa sponsorship
Not specified
Job summary
Provides subject matter expertise for specialist technical services, managing solution transitions, ongoing support, and technical documentation in line with business requirements and IT architecture. Resolves production incidents within agreed service levels and supports architecture, development, and support teams in implementing solutions. The role focuses on Globalscape EFT and Windows Server technologies, including Active Directory, DNS, DHCP, and Certificate Services.
Benefits
28 days of annual leave plus bank holidaysHoliday buy/sell schemeDiscretionary annual bonusPension with matched contributionsLife assurance equal to six times annual salary
Qualifications
- Knowledge of systems management in a large commercial, mission-critical environment
- Familiarity with ITIL-based service management, change control, and release procedures and tools
- Extensive Globalscape EFT expertise
- In-depth experience with Windows Server, including Active Directory, DNS, DHCP, and Certificate Services
- Experience with Agile working practices
- Proactive approach to process improvement and learning new systems
- Ability to work thoroughly in a fast-changing environment and deliver to agreed timescales
- Ability to explain technical concepts clearly to stakeholders
Responsibilities
- Provide strategic technical expertise for a specialist service area
- Manage solution transitions and ongoing support in line with business requirements and IT architecture
- Create and govern technical and standards documentation
- Troubleshoot and resolve production incidents within agreed service levels
- Support architecture, development, and support teams with solution implementation and operations
- Identify improvement opportunities and coach, mentor, plan, supervise, and train team members
Skills
JiraWindowsWindows Server
Work schedule
35 hours per weekOut-of-hours support on a rota basis
Travel
Travel to other sites for meetings and collaborative work as business needs requ
Industry
Banking
Relocation
No