Senior Manager, Site Reliability Engineering

Job summary

Leads the Dublin/EMEA Site Reliability Engineering team responsible for the architecture, availability, and evolution of a Kubernetes platform supporting internal engineering and business teams. The role develops self-service platform capabilities and reliable infrastructure for AI workloads, coordinates global incident response, and establishes operational standards for SLI/SLOs, GitOps, CI/CD, and readiness. The platform runs primarily on AWS and supports workloads including model serving, GPU scheduling, and orchestration.

Qualifications

• At least 8 years of experience in Site Reliability Engineering, Platform Engineering, or Infrastructure Engineering, including at least 3 years in formal people management.
• Experience leading teams operating production Kubernetes platforms and large-scale cloud-native environments.
• Experience managing mission-critical internal infrastructure on public cloud, preferably AWS.
• Strong background in cloud-native architecture, Terraform, and enterprise CI/CD pipelines.
• Experience supporting AI/ML workloads, agentic pipelines, GPU scheduling, or inference orchestration.
• Familiarity with observability and telemetry platforms such as Grafana, Splunk, or APM tools.
• Ability to influence platform strategy, resolve cross-functional misalignment, and work with executive stakeholders across regions.
• Strong verbal and written communication skills and ability to build an accountable engineering culture.
• Computer Science or related technical degree, or equivalent practical experience.

Responsibilities

• Lead the Dublin/EMEA SRE team responsible for Kubernetes platform architecture, availability, and evolution.
• Set the roadmap for self-service platform capabilities, golden paths, and self-healing patterns.
• Prepare infrastructure to reliably support AI-driven workflows, including model serving, GPU scheduling, and orchestration.
• Escalate and resolve complex reliability issues, cross-regional incidents, and platform scaling challenges.
• Oversee EMEA participation in the shared follow-the-sun on-call rotation and promote blameless postmortems and systemic remediation.
• Establish standards for SLIs/SLOs, error budgets, operational readiness reviews, and on-call health.
• Promote infrastructure-as-code, GitOps, CI/CD maturity, compliance, and safe release automation.
• Hire, retain, mentor, and develop engineering talent and technical leaders.
• Partner with product engineering, security, and enterprise architecture leaders on infrastructure priorities.
• Represent the Dublin/EMEA region in global platform leadership forums.

Skills

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Degrees

Work schedule

Industry

Relocation