Senior Manager, Staff SW Engineering - (Platform Engineering) - *HYBRID*

Job summary

Lead teams responsible for file exchange platforms, unified platform experience, and unified control plane. Drive modernization and ensure high standards of performance and reliability. Define architectural standards, manage end-to-end delivery of team strategy, and cultivate a high-achieving culture.

Qualifications

• Knowledge and experience in software and system design
• Knowledge of cloud computing technologies and concepts (SaaS, PaaS, IaaS)
• Knowledge of distributed systems and highly available, scalable architectures (active/active, multimaster, in and across geo sharding)
• At least 5 years of experience in designing, developing, and operating enterprise file transfer platforms, developer experience platforms, or Infrastructure as Code (IaC) delivery systems
• Strong knowledge and skills in distributed systems, data structures, algorithms, and design patterns
• Proficient in one or more programming languages (Java, Python, C#, .NET, Go, or TypeScript)
• Experience driving enterprise-wide adoption of platform engineering practices including IaC (Terraform), developer portals, SDK-based onboarding, and unified control-plane architectures
• Proven experience with secure file transfer technologies (SFTP, HTTPS), key management (PGP), compliance automation (NYDFS, PCI), and CMDB-driven certification workflows
• Experience with software development, software delivery lifecycle, application modernization, DevOps, Service/Infrastructure as Code and Operations
• Basic understanding and managing CI/CD toolchain products (Git, Artifactory, Jenkins, SonarQube) and IaC tools (Terraform)
• Knowledge of API, Microservices, network and security architectures and design patterns
• Demonstrated conflict management, decision making and negotiation skills
• Proven ability to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly
• Experience in application monitoring tools and performance assessments
• Ability to construct, interpret, and apply metrics to work and decision making
• Ability to use metrics to identify correlation between drivers and results, and drive prioritization and action
• 6+ years coding experience
• 5+ years of significant experience building scalable, fault-tolerant, and robust products and platforms
• 5+ years of hands-on work experience supervising 10+ personnel in a technical environment
• 2+ years of experience with automated testing including Unit, Integration, and End-to-End functional testing

Responsibilities

• Work with senior leadership to address project dependencies
• Negotiate and estimate incremental delivery dates for milestones with stakeholders
• Deliver projects on time
• Lead the File Exchange Platform team responsible for GEI***'s tier-1 secure file transfer service
• Drive modernization from ticket-based operations to a self-service portal
• Implement CMDB-driven self-certification
• Deliver high availability and geo-distributed resiliency across data centers
• Meet NYDFS/PCI compliance and vulnerability SLAs
• Reduce onboarding cycle time and support burden
• Lead the UPE team that defines the paved road for PaaS service providers
• Standardize onboarding, provisioning, deployment, and lifecycle management across public and private cloud
• Drive onboarding user experience
• Deliver blueprint-IaC solutions for consistent, defect-free service integration
• Drive shared engineering outcomes with UCP partners
• Advance UCP to a production-ready tier-1 platform with audit trails, observability-as-code, governance and FinOps integration
• Define and enforce architectural standards, guidelines, and best practices
• Ensure the platform meets the highest standards of performance and reliability
• Own the end-to-end delivery of team strategy and platforms
• Identify and raise appropriate project risks
• Present detailed and implementable solutions or alternatives

Skills

Degrees

Relocation