Senior Salesforce Platform Engineer

Job summary

The Senior Salesforce Platform Engineer is responsible for maintaining the health, security, and operational reliability of the Salesforce platform. This role involves administering Sales Cloud and Service Cloud, engineering secure access, and automating platform operations to enhance efficiency and compliance. The engineer will also lead integration support and manage release readiness to ensure optimal platform performance.

Qualifications

• 7+ years in Salesforce administration, platform engineering, CRM operations or enterprise application support.
• Advanced expertise with Salesforce configuration, Flow, permissions, sharing, data quality, reports, dashboards and troubleshooting.
• Strong knowledge of platform security, identity/access concepts, least privilege, auditability and compliance-oriented operations.
• Experience with sandbox strategy, release management, source control, CI/CD concepts and production change controls.
• Experience supporting integrations, APIs, scheduled jobs, data loads and cross-system issue resolution.
• Ability to analyze logs, limits and dependencies, perform root-cause analysis and implement durable fixes.
• Ability to work independently and communicate platform risk, operational status and recommendations clearly.

Responsibilities

• Administer and optimize Sales Cloud, Service Cloud and related capabilities across enterprise environments.
• Engineer secure access using permission sets, permission set groups, roles, sharing, identity controls and least-privilege practices.
• Build and govern Flow automation, approvals, validation, record types, layouts and platform configuration.
• Own platform health, limits, licenses, storage, data quality, audit findings, technical debt and operational improvement backlogs.
• Support integrations and data movement by validating mappings, access, jobs, error handling and operational controls.
• Lead sandbox strategy, release readiness, deployment coordination, change controls and production validation.
• Automate repeatable administration, monitoring, environment and quality activities using approved tools and APIs.
• Partner with architects and engineers on security, data, integration, performance and platform modernization decisions.

Certifications

Relocation