Jobs / Ser***
Senior Site Reliability Engineer - Federal
Ser*** · Santa Clara, CA, United States
Santa Clara, CA, United StatesExp: 5+ yrs127,600-216,900 USD/yearlyHybrid
Remuneration
$127,600 - $216,900 base pay + equity (when applicable) + variable/incentive compensation + benefits, including health plans, flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs
Location
Santa Clara, CA, United States
Visa sponsorship
Sponsors visa
Job summary
Maintains and develops the reliability, scalability, and performance of Government Community Cloud infrastructure, resolving issues across hardware, networking, systems, and applications while improving platform operability and reducing incidents and MTTR. The work includes automating infrastructure operations, improving system design with partner teams, and advancing monitoring; the environment uses Linux, cloud technologies including Azure and AWS, CI/CD, Python, JavaScript, Ruby, Postgres, and MySQL.
Benefits
Shift Bonuses for 2nd and 3rd shiftsEquity (when applicable)Variable/incentive compensationHealth plansFlexible spending accountsA 401(k) Plan with company matchESPPMatching donationsA flexible time away planFamily leave programs
Qualifications
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent experience.
- Deep knowledge of Linux systems
- 2+ years of experience with DevOps automation, CI/CD pipeline and agile methodologies
- 2+ years of experience with Cloud technologies, preferably Azure
- 2+ years of Coding in various languages; we normally prefer Python, JavaScript, and Ruby
- Postgres and MySQL database administration, troubleshooting, and performance tuning
- Expertise in Observability and Monitoring of applications, services, and networks at scale
- Networking skills, IP addressing and routing.
- Experience developing on the Ser*** Platform
Responsibilities
- Provide relief and sustainable resolution to issues within our infrastructure.
- Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
- Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
- Drive monitoring and automation initiatives
Skills
AWSAzureGoJavaScriptLinuxMySQLPostgreSQLPythonRubyServiceNow
Degrees
Bachelor's degreeMaster's degreePhD
Work schedule
3rd shift position10-hour 4-day work week, Wednesday - SaturdayWorking shift hours from 11p.m. - 10 a.m. PT24x7 production support
Industry
GovernmentCloud infrastructure
Relocation
No