Senior Site Reliability Engineer Lead

Job summary

The Senior Support Lead in Site Reliability Engineering will oversee support and reliability operations, ensuring system stability and performance while leading a team of support engineers.

Responsibilities

• Lead and manage a team of support engineers in resolving incidents, requests, and problems.
• Collaborate with engineering and development teams to implement scalable solutions.
• Develop and maintain support documentation and best practices.
• Identify opportunities for automation and implement tools.
• Monitor system performance and provide recommendations for improvements.
• Participate in on-call rotations for critical incidents.
• Conduct performance evaluations and mentor team members.

Skills

Certifications

Relocation