Senior Site Reliability Engineer - Observability

Job summary

The Senior Site Reliability Engineer role focuses on observability engineering and reliability for critical Payments, Treasury, and Digital Banking platforms. Key responsibilities include embedding observability into architecture, managing logging, metrics, and distributed tracing, and participating in a 24x7 on-call roster for incident response and service restoration.

Qualifications

• advanced hands-on Elastic Stack experience
• strong Amazon CloudWatch and AWS observability experience
• strong Splunk Enterprise and/or Splunk Observability experience
• experience with OpenTelemetry, distributed tracing, APM, telemetry pipelines, dashboards and alert engineering
• experience supporting business-critical production services

Responsibilities

• ensure observability is embedded into architecture
• participate in a 24x7 production support and on-call roster
• perform after-hours incident response
• provide service restoration and escalation support

Skills

Relocation