Jobs / Xero

Senior Site Reliability Engineer

Xero · NSW, Australia
NSW, AustraliaOnsite
Remuneration
Not specified
Location
NSW, Australia
Visa sponsorship
Not specified

Job summary

This senior engineering role sets technical direction for reliability and observability across a product landscape, building standardised systems that support automated, agentic-first development workflows. Responsibilities include designing data pipelines and telemetry architectures, implementing OpenTelemetry and vendor-agnostic instrumentation across distributed applications, improving cloud efficiency and cost performance, and creating automated alerting and reliability scorecards.

Qualifications

  • Experience managing distributed tracing, metrics, and log aggregation in large-scale cloud environments.
  • Familiarity with OpenTelemetry standards and vendor-agnostic instrumentation.
  • Understanding of distributed systems architecture and diagnosing behavior under high load.
  • Interest in artificial intelligence tooling, intelligent operational workflows, and data model automation.
  • Ability to collaborate across engineering teams, share knowledge, and improve platform standards.
  • Proactive problem-solving and ownership of reliability challenges from design through execution.

Responsibilities

  • Build standardised data pipelines and telemetry architectures for intelligent, agentic development workflows.
  • Implement OpenTelemetry standards and vendor-agnostic instrumentation across distributed applications.
  • Improve platform efficiency, optimise costs, and monitor performance across cloud systems.
  • Design automated alerting and reliability scorecards for incident investigation and system health tracking.

Skills

OpenTelemetry

Relocation

No