Jobs / AlayaCare

Senior Site Reliability Specialist (SRE)

AlayaCare · Greater Montreal Area, QC, Canada
Greater Montreal Area, QC, CanadaExp: 4-6 yrsHybrid
Remuneration
Equity in a well-funded, scaling company; comprehensive health benefits, telemedicine, and lifestyle spending accounts; parental leave top-up and family support programs
Location
Greater Montreal Area, QC, Canada
Visa sponsorship
Not specified

Job summary

This role owns and scales shared cloud platform services, improving reliability and enabling product teams to deliver safely across AWS regions, with monitoring and incident-response support for acquired Azure-based products. Responsibilities include building Kubernetes infrastructure and deployment pipelines, automating environments with Terraform, improving observability and operational practices, and leading infrastructure initiatives; the platform includes databases, messaging, logging, search, and tenant provisioning, with AI-driven tools used to streamline runbooks and incident response.

Benefits

Equity in a well-funded, scaling companyComprehensive health benefitsTelemedicineLifestyle spending accountsParental leave top-upFamily support programsWellness FridaysVolunteer time offFlexible vacation

Qualifications

  • 4 to 6 years of experience in a similar role.
  • Solid hands-on experience with AWS in a multi-account, multi-region environment: EKS, AWS Organizations, IAM, and KMS.
  • Strong proficiency with Terraform and Infrastructure as Code workflows, including Atlantis/GitOps, state management, and module/provider upgrades.
  • Practical experience running workloads on Docker and Kubernetes in production, including Gateway API ingress patterns and cluster lifecycle management (upgrades, addons, node provisioning).
  • Strong experience with Linux systems administration and production troubleshooting.
  • Proficiency in at least one development or scripting language such as Python, Go, or Bash.
  • Experience with an observability platform and event-driven alerting.
  • Knowledge of system and network security fundamentals, including WAF, least-privilege IAM, secrets management, and backup/disaster recovery.
  • Experience participating in incident management (on-call, triage, remediation, post-incident review) and writing operational runbooks.
  • Hands-on experience operating Aurora MySQL and PostgreSQL in production, including migrations, performance tuning, and backup/restore.
  • Experience working in Agile environments and delivering iteratively.
  • Strong communication and collaboration skills in both French and English

Responsibilities

  • Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling.
  • Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments.
  • Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks.
  • Participate in on-call and help desk rotations, incident response, and post-incident reviews to improve long-term reliability.
  • Partner with Product, Engineering, and development teams to translate requirements into reliable and operable infrastructure solutions.
  • Identify risks across operability, security, performance, and cost, and recommend practical trade-offs.
  • Contribute to operational quality through runbooks, security hardening, performance tuning, and process improvements.

Skills

Argo CDAWSAWS KMSAzureBashCloudWatchDatadogDockerEKSEventBridgeFluxGoHoneycombIAMKubernetesLinuxMySQLNew RelicOpenSearchOpenTelemetryPagerDutyPostgreSQLPythonSNSTerraform

Certifications

Relevant cloud or Kubernetes certifications

Degrees

Bachelor's or advanced degree in computer science, Computer Engineering, or a re

Languages

FrenchEnglishPythonGoBash

Work schedule

2 set in-office collaboration days/week

Industry

Home healthcareSaaS

Company size

550+ employees

Relocation

No