Jobs / Ser***
Senior Staff DevOps Engineer - Flow
Ser*** · Waltham, MA, United States
Waltham, MA, United StatesExp: 12+ yrs148,900-260,600 USD/yearlyHybrid
Remuneration
Base pay, equity when applicable, variable or incentive compensation, and benefits
Location
Waltham, MA, United States
Visa sponsorship
Sponsors visa
Job summary
Own the AWS platform and delivery systems for a conversational AI service desk, including containerized services, managed PostgreSQL, and an isolated execution plane for customer automations. The role also operates the AI runtime, covering model routing, failover, credentials, cost attribution, and evaluation pipelines, while improving security, reliability, and release practices using TypeScript and infrastructure as code.
Benefits
Health plansFlexible spending accounts401(k) plan with company matchEmployee stock purchase planMatching donationsFlexible time away planFamily leave programsEquity when applicableVariable or incentive compensation
Qualifications
- 12 or more years of DevOps, platform, or infrastructure engineering experience.
- Deep AWS experience operating production platforms at scale.
- Strong TypeScript proficiency.
- Infrastructure-as-code experience using a general-purpose language, such as AWS CDK or Pulumi.
- Experience operating containerized services in production.
- Experience with SDLC automation, testing strategies, and CI/CD using GitHub and GitHub Actions.
- Experience managing PostgreSQL databases.
- Experience integrating AI/ML microservices.
- Experience working within enterprise cloud governance, including service control policies, naming and tagging requirements, restricted IAM, and region allowlists.
- Hands-on fluency with AI-assisted and agentic development.
- Experience applying AI/ML to engineering and quality processes.
Responsibilities
- Own the AWS platform, including containerized services, managed PostgreSQL, and an isolated execution plane for customer workloads.
- Define and maintain infrastructure as code.
- Own CI verification, release promotion, and gated rollouts with migrations, smoke checks, and automatic rollback.
- Manage production database migrations, capacity, replication, backups, and recovery.
- Write and test infrastructure, delivery, and operational code in TypeScript.
- Maintain delivery security gates and least-privilege deployment access.
- Operate AI model routing, failover, credentials, cost attribution, and evaluation pipelines.
- Participate in on-call and shape SLOs and error budgets.
- Contribute to new products and features and enhance existing products.
- Mentor colleagues and promote knowledge sharing.
Skills
AWSAWS CDKGitHubGitHub ActionsIAMPostgreSQLPulumiServiceNowSlackTypeScript
Industry
Conversational AI
Relocation
No