Service Management - Infrastructure Engineer - IT1

Job summary

Infrastructure Engineer role to enhance security within the Cyber Security team, focusing on vulnerability remediation and patch management.

Qualifications

• Experience in ecommerce, travel, hospitality, or consumer-facing environments
• Knowledge of personalisation and CRM-led digital experiences

Responsibilities

• Own vulnerability remediation across servers and infrastructure
• Plan and execute patching activities
• Prioritise remediation based on risk and impact
• Reduce critical and high-risk vulnerabilities
• Use vulnerability management tools to remediate weaknesses
• Validate and test remediation activities
• Investigate recurring vulnerabilities and patching issues
• Collaborate with teams to deliver remediation activity
• Maintain accurate remediation records and reporting
• Contribute to KPI reporting and process improvement
• Work within change and release management processes
• Escalate operational risks and challenges

Certifications

Relocation