Service Reliability Engineer

Job summary

The Site Reliability Engineer helps maintain the reliability and operational readiness of a cloud gaming service, with ownership spanning production systems, production code quality, and deployments throughout the software development lifecycle. The role leads reliability and scalability discussions, incident response and post-mortems, high-level design work, and mentoring, while contributing code and automation. The environment includes Linux-based large-scale web services and technologies such as Python, Kubernetes, AWS, Prometheus, and Grafana.

Qualifications

• At least five years of experience in software development and/or Linux systems administration
• Experience managing large-scale web services infrastructure as a Linux production systems engineer
• Development experience in at least one of Python, Bash, Go, Java, C++, or Rust
• Experience with at least three listed areas: distributed data storage, NoSQL, data aggregation, highly available relational databases, monitoring and incident management, Kubernetes or AWS, software distribution, configuration management, or performance analysis and load testing
• Strong interpersonal, written, and verbal communication skills
• Available to participate in an on-call rotation

Responsibilities

• Lead technical discussions on reliability and scalability improvements
• Contribute to high-level designs for new products and platforms
• Mentor junior site reliability engineering staff
• Lead incident response and post-mortem activities
• Prioritize reliability improvements with cross-functional engineers to address technical debt and operational toil
• Contribute code to improve reliability
• Implement automation to reduce ongoing toil

Skills

Languages

Work schedule

Industry

Relocation