ServiceNow Platform Engineer

Job summary

AT&T is seeking a ServiceNow Platform Engineer to join their DevOps team, focusing on managing multiple Government Community Cloud ServiceNow implementations.

Qualifications

• 3-5 years of hands-on ServiceNow administration and implementation experience focused on platform and MID server administration and management.
• Deep working knowledge of CMDB, CSDM, ATF, IntegrationHub ETL, RTE, Flow Designer, ITOM, ITSM, and ITIL.
• Admin experience on current Linux (RedHat/CentOS or Ubuntu) or Windows server platforms and will write and maintain shell scripts.
• Hands-on experience with JavaScript, Angular JS, Python, PowerShell, and webservices (SOAP and REST).
• Hands-on experience with relational databases and proficiency in writing SQL and managing databases (SQL, MySQL, Oracle).
• Familiarity with CMDB, asset discovery, and integration with external modules.
• Implemented integrations with 3rd party tools using web services, microservices, SOAP, email, or related technologies.
• Must be able to obtain US government secret clearance.

Responsibilities

• Create and modify catalog items, portals, workflows, flow designer, and other ServiceNow development functions.
• Support, edit, and create integrations to other products and services including the use of integration hub and orchestration, webservices, APIs, and related transform mappings.
• Work as a team to troubleshoot complex issues or complex development but also be able to work on your own independently.
• Triage and support issues from users on the ServiceNow platform and related applications and modules.
• Document and annotate scripts, process flows, update sets, and other workflows associated with ServiceNow development.

Skills

Certifications

Degrees

Security clearance

Relocation