Site Reliability Engineer

Job summary

Enhance stability and performance of systems supporting global products through software engineering, automation, and incident response.

Qualifications

• Software engineering background with Python, Golang, JavaScript or similar language.
• Knowledge of modern development practices and delivery lifecycles.
• Understanding of SRE principles and incident management.
• Experience with observability tools like OpenTelemetry and Grafana.
• Proficiency in shell scripting for automation.
• Experience with Infrastructure as Code, including Terraform and Ansible.
• Knowledge of Cloudflare or comparable edge platforms.
• Ability to troubleshoot distributed systems.
• Experience in a large-scale, 24/7 enterprise environment.
• Practical experience using LLM platforms to improve productivity.

Responsibilities

• Develop and maintain resilient tools and automation for effective system management.
• Use orchestration and scripting to improve operational consistency.
• Contribute to code and instrumentation that enhance service reliability.
• Build dashboards using telemetry from observability platforms.
• Manage Cloudflare edge services using Infrastructure as Code.
• Diagnose incidents and coordinate effective remediation.
• Participate in live incident response and root-cause analysis.
• Administer monitoring and alerting toolsets.
• Drive initiatives for reliability and continuous improvement.
• Mentor colleagues and share knowledge.

Skills

Relocation