Site Reliability Engineer, Enterprise Technology Services

Job summary

This Site Reliability Engineer operates and improves a highly available, exabyte-scale Big Data ecosystem supporting global manufacturing operations. The role owns service reliability, performance, and scalability; develops AIOps capabilities such as ML-driven alerting and automated incident triage; and advances observability, automation, and infrastructure-as-code practices. The engineer also helps establish the operational standards and culture of a new EMEA team in Cork.

Qualifications

• Experience in SRE, DevOps, or platform engineering
• Proficiency troubleshooting Linux processes, networking, file systems, and performance
• Programming and automation experience with Python, Go, or Bash
• Hands-on production experience with AWS or GCP, including compute, storage, networking, and IAM
• Practical Kubernetes, CI/CD, and networking fundamentals
• Experience operating systems with Grafana, Prometheus, Kibana, or equivalent
• Infrastructure-as-code experience with Terraform, Pulumi, or Crossplane
• Production experience with relational databases such as MySQL or PostgreSQL
• Practical application of AI/ML to IT operations, such as anomaly detection, intelligent alerting, or LLM-driven tooling

Responsibilities

• Own the reliability, performance, and scalability of services and infrastructure
• Develop AIOps capabilities, including ML-driven alerting, anomaly detection, LLM-assisted tools, and automated incident triage
• Build observability through dashboards, alerts, runbooks, SLOs, and SLIs
• Automate operations to reduce toil and improve ecosystem stability
• Lead incident response and post-incident reviews, translating findings into preventive improvements
• Contribute to infrastructure-as-code practices and platform architecture
• Collaborate with global manufacturing engineering teams across time zones and cultures
• Establish working practices and technical standards for the EMEA operational team
• Mentor team members as the Cork team grows

Skills

Degrees

Industry

Relocation