Jobs / Hea***

Site Reliability Engineer

Hea*** · United States · Remote
United StatesExp: 3+ yrs99,500-129,500 USD/yearlyRemote
Remuneration
Performance-based incentives
Location
United States · Remote
Eastern Standard Time (UTC-5)
Visa sponsorship
Sponsors visa

Job summary

This Site Reliability Engineer supports Finance systems, ensuring critical applications, scheduled jobs, and financial processes operate reliably, securely, and at scale across three Scrum teams. The role includes production monitoring, incident response and root-cause analysis, infrastructure as code, automation, and disaster recovery. It also develops safe recovery procedures to prevent missed or duplicate financial processing and partners with engineering, Product, Security, and infrastructure teams to prepare services for production.

Benefits

Medical, dental, and vision coverageHSA contribution and matchDependent care FSA matchUncapped paid time offPaid parental leave401(k) matchFinancial literacy programsEducation and tuition assistanceGym and fitness reimbursementWellness program incentives

Qualifications

  • At least 3 years of experience in site reliability engineering, DevOps, production engineering, or a similar operational role
  • Strong troubleshooting skills across applications, databases, networks, and infrastructure
  • Experience with scheduled jobs, batch processing, and workflows with complex dependencies
  • Proficiency in scripting or programming for operational automation
  • Hands-on experience with cloud infrastructure, infrastructure as code, CI/CD pipelines, and version control
  • Experience with monitoring, logging, alerting, and observability tools
  • Understanding of incident management, root-cause analysis, capacity planning, and disaster recovery
  • Familiarity with secure access management, secrets management, and auditable change practices
  • Financial systems, reconciliation, billing, or other accuracy-sensitive workflow experience preferred

Responsibilities

  • Own and improve reliability of Finance applications, scheduled jobs, and supporting infrastructure
  • Monitor production health and job execution; address failures, delays, and performance issues
  • Develop dashboards, actionable alerts, and service-level objectives
  • Respond to incidents, coordinate recovery, and drive root-cause analysis and preventive improvements
  • Provision and maintain infrastructure using infrastructure as code and automated deployment practices
  • Prepare jobs and services for production across three Scrum teams, including scheduling, dependency management, monitoring, and support handoffs
  • Design safe retry, rerun, and recovery procedures to prevent missed or duplicate financial processing
  • Automate operational tasks and improve deployment, maintenance, and recovery processes
  • Maintain runbooks, operational documentation, and disaster recovery procedures; participate in recovery testing
  • Collaborate on capacity, access controls, and release readiness

Skills

WindowsBashIAMLinuxPythonRESTSecrets Manager

Work schedule

On-call rotationSupport critical processing windows as required

Travel

Onsite onboarding session held quarterly; required travel and accommodations are

Industry

HealthcareFinancial systems

Relocation

No