Jobs / Planet DDS
Site Reliability Engineer IV
Planet DDS · Glasgow, SCT, United Kingdom
Glasgow, SCT, United KingdomExp: 8+ yrsHybrid
Remuneration
Variable pay; medical and dental insurance; life assurance and income protection; employee well-being program; 8 public holidays; 23 days of annual leave; company-paid sick time; volunteer time off; technology stipend; employee referral program; additional perks and voluntary benefits.
Location
Glasgow, SCT, United Kingdom
Visa sponsorship
Not specified
Job summary
Leads the design and optimization of production infrastructure and reliability practices for scalable, resilient, and secure SaaS platforms. The role directs incident response, defines SLOs, SLIs, and SLAs, automates operations with Terraform, improves observability and cost efficiency, and mentors SREs. The infrastructure primarily runs on Azure, with technologies including Kubernetes, Prometheus, and AI assistants such as Claude and GitHub Copilot.
Benefits
Medical and dental insuranceLife assurance and income protectionEmployee well-being program8 public holidays23 days of annual leaveCompany-paid sick timeVolunteer time offTechnology stipendEmployee referral programAdditional perks and voluntary benefits
Qualifications
- At least 8 years of experience in Site Reliability Engineering, DevOps, or related infrastructure roles, including at least 2 years in a senior or lead capacity.
- Experience designing and supporting large-scale SaaS platforms on Microsoft Azure; AWS or GCP experience is a plus.
- Advanced proficiency with Terraform and Python, PowerShell, or Bash.
- Knowledge of CI/CD tools such as Azure DevOps, Jenkins, or equivalent.
- Linux and Windows system administration experience.
- Experience with Docker and Kubernetes.
- Experience with observability tools such as Prometheus, Grafana, or Datadog.
- Experience applying AI tools to troubleshooting, scripting, automation, and observability workflows, with attention to reviewing output and protecting sensitive data.
- Strong troubleshooting, analytical, and problem-solving skills.
- Strong communication and collaboration skills.
Responsibilities
- Design and maintain highly available, fault-tolerant, scalable Azure cloud infrastructure.
- Lead incident response, conduct post-mortems, and implement preventive reliability measures.
- Define and implement SLOs, SLIs, and SLAs to measure and improve service performance.
- Partner with Engineering to embed reliability practices in application design and deployment.
- Automate operational tasks using Terraform and configuration management tools.
- Improve monitoring, alerting, and logging to detect and resolve issues proactively.
- Improve cost efficiency, system performance, and operational processes.
- Collaborate with Security on compliance, vulnerability management, and secure system design.
- Mentor junior and mid-level SREs.
- Support critical systems through on-call rotations.
- Use AI tools to assist with incident triage, root-cause analysis, documentation, and automation, validating output before production use.
Skills
AWSAzureAzure DevOpsBashDatadogDockerGCPGitHubGrafanaJenkinsKubernetesLinuxPowerShellPrometheusPythonTerraformWindowsGitHub Actions
Degrees
Bachelor’s degree in Computer Science, Information Systems, or a related technic
Languages
PythonPowerShellBash
Work schedule
On-call rotation
Industry
Dental softwareDental practice management
Relocation
No