Site Reliability Engineer - Linux Platform

Job summary

The Site Reliability Engineer supports reliable, secure, and observable Linux services across physical, virtual, and containerized infrastructure. The role resolves incidents, administers RHEL fleets, operates Kubernetes clusters, and builds CI/CD and immutable-image workflows using tools such as Chef, Ansible, and Jenkins. It also manages Linux authentication, uses Prometheus and OpenSearch for observability, and extends AI-agent operations with Go and Python.

Qualifications

• At least 5 years of IT infrastructure experience focused on Linux environments
• Deep enterprise Linux expertise, including fleet-scale RHEL administration
• Hands-on Kubernetes and container experience, including deployments, Helm, and OCI image builds
• Experience troubleshooting enterprise server hardware, including HPE and Dell systems, iLO or iDRAC, and hardware-log analysis
• Incident-management experience in an ITSM environment, including ServiceNow
• Experience with configuration management and CI/CD tools such as Chef, Ansible, and Jenkins
• Proficiency in Bash and/or Python
• Knowledge of networking, DNS, NTP/PTP, and storage infrastructure
• Working knowledge of LLMs and AI agents, including prompt and tool design, Model Context Protocol, agent evaluation, autonomous-system failure modes, and automation approval boundaries
• Bachelor’s degree in Computer Science or a related field, or equivalent work experience

Responsibilities

• Triage, diagnose, and resolve Linux incidents through verified resolution, and drive follow-up actions to prevent recurrence
• Troubleshoot HPE and Dell server hardware using out-of-band management tools and hardware logs
• Operate Kubernetes clusters, including deployments, Helm, image builds, and capacity management
• Build and maintain CI/CD pipelines for operating system and container image builds, configuration deployment, and promotion
• Administer fleet-scale RHEL builds, patching, lifecycle management, and configuration through immutable image pipelines, Chef, and Ansible
• Manage Linux authentication and entitlements across Active Directory, Kerberos, and OAuth
• Use Prometheus, OpenSearch, and related observability tools to identify and address issues
• Review and guide AI agents supporting the operations queue, and extend agent workflows and integrations in Go and Python
• Participate in the on-call rotation supporting Linux services

Skills

Certifications

Degrees

Work schedule

Industry

Relocation