Site Reliability Engineer

Job summary

Build and operate a global infrastructure platform supporting large-scale connectivity services, with responsibility for performance, scalability, reliability, observability, and security. Maintain cloud, Linux, container, database, and data-processing systems; support production deployments and on-call operations; and guide engineering teams in operational, security, and monitoring practices using technologies including AWS, Kubernetes, MySQL, PostgreSQL, Kafka, and Spark.

Qualifications

• At least 4 years of systems or platform engineering experience.
• Experience building globally distributed systems.
• Strong understanding of security best practices.
• Experience with infrastructure as code, such as Terraform or CloudFormation.
• Experience with Git-based source control and branching workflows.
• Experience with configuration management systems such as Chef or Ansible.
• Experience with container-based architectures, including Docker and Kubernetes.
• Proficiency in at least one programming language, such as TypeScript, Go, Python, PHP, Ruby, or Java.
• Experience with AWS and other cloud infrastructure platforms.
• Ability to write SQL queries and analyze query performance.
• Strong verbal and written communication skills.
• Strong time-management skills and a self-driven work ethic.

Responsibilities

• Maintain global cloud instances, containerized workflows, serverless applications, Linux servers, and supporting infrastructure.
• Maintain transactional database infrastructure, including MySQL, PostgreSQL, and RDS/Aurora.
• Support NoSQL data stores, including DynamoDB and MongoDB.
• Build and support data-stream processing with Kinesis or Kafka.
• Support data engineering and big-data toolchains such as Spark.
• Provide production support in a 24/7/365 environment, including on-call coverage.
• Provide architectural and operational support to software engineers.
• Guide software and data engineering teams on operational best practices.
• Implement and oversee security programs, including vulnerability remediation, patch management, IDS/IPS, and penetration testing.
• Support code deployment pipelines from development to production.
• Provide tooling and guidance for monitoring and observability practices.
• Assist development teams with troubleshooting.

Skills

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Work schedule

Industry

Relocation