Site Reliability Engineer

Job summary

Provides 24/7 operational support for production systems within an identity matching and identity management solution for healthcare. The role coordinates incident response, tracks issues through resolution, analyzes root causes, and contributes to software design, development, testing, maintenance, automation, and delivery using AWS, Java, Scala, Python, and distributed data services.

Benefits

Qualifications

• Bachelor's degree
• 4+ years of experience with AWS Cloud SDKs using Java, Spring Boot microservices, Scala, and Python
• 3+ years of experience with distributed data services such as DynamoDB, Athena, MongoDB, or Apollo GraphQL
• 3+ years of experience with AWS services including S3, CloudWatch, ECS, Lambda, RDS, and EMR
• 3+ years of experience with CI/CD using GitHub Actions and container orchestration using AWS ECS or Kubernetes
• 3+ years of experience with Elastic APM
• 3+ years of experience with Unix, Hadoop, HBase, and Hive

Responsibilities

• Provide 24/7 production support, including holidays and weekends
• Coordinate with teams and submit support tickets for production issues
• Analyze root causes and help resolve production issues
• Maintain issue logs and verify resolutions against quality assurance tests
• Contribute to software analysis, design, coding, testing, debugging, documentation, maintenance, operations, and delivery
• Automate common tasks and build shared utilities

Skills

Degrees

Work schedule

Industry

Relocation