Site Reliability Engineer

Job summary

Site Reliability Engineer supporting continuous improvement of retail banking applications through monitoring solutions and operational dashboards.

Qualifications

• Bachelor's degree in Data Science, Computer Science, Information Technology, or equivalent experience.
• Experience building dashboards and data visualizations using Grafana or similar platforms.
• Understanding of application monitoring and software operations concepts.
• Experience analyzing large data sets for operational decision-making.
• Strong proficiency with Microsoft Excel and data presentation.
• Ability to manage multiple projects in a collaborative environment.
• Strong communication and stakeholder management skills.

Responsibilities

• Design, build, and maintain operational and service reliability dashboards using Grafana.
• Support continuous improvement initiatives for retail banking applications.
• Collaborate with technology teams to gather requirements and develop monitoring solutions.
• Analyze application and operational data to identify trends and performance issues.
• Develop observability solutions for application health and reliability.
• Track and manage dashboard-related projects from request to completion.
• Create reports and metrics to communicate operational performance.
• Partner with teams to improve monitoring strategies and processes.
• Contribute to internal tools for application monitoring and performance management.

Skills

Degrees

Relocation