Jobs / EPA***
Site Reliability Engineering Lead
EPA*** · London, ENG, United Kingdom
London, ENG, United KingdomOnsite
Remuneration
Employee Stock Purchase Plan; life assurance, income protection, critical illness cover, private medical insurance, dental care, Employee Assistance Program, group pension plan, Cyclescheme, Techscheme, season ticket loans, in-office lunch, on-site massages, social events, training and coaching, professional certifications and courses, discretionary annual bonus, and discretionary Long-Term Incentive Program for eligible employees.
Location
London, ENG, United Kingdom
Visa sponsorship
Sponsors visa
Job summary
The Site Reliability Engineering Lead designs and delivers highly available, scalable platforms for mission-critical financial systems across on-premises and AWS environments. The role leads observability, service reliability objectives, production incident response, and automation for failover and recovery, using technologies such as Prometheus, Grafana, OpenTelemetry, Terraform, and AWS services. It also applies resilient architecture patterns and agentic AI to improve operational readiness and platform reliability.
Benefits
Employee Stock Purchase PlanLife assuranceIncome protectionCritical illness coverPrivate medical insuranceDental careEmployee Assistance ProgramGroup pension planCycleschemeTechschemeSeason ticket loansIn-office lunchOn-site massagesSocial eventsTraining and coachingProfessional certifications and coursesDiscretionary annual bonus for eligible employeesDiscretionary Long-Term Incentive Program for eligible employees
Qualifications
- Technical experience in SRE, DevOps, or Platform Engineering within large-scale, regulated environments.
- Expertise in on-premises and AWS cloud-native architecture and systems design.
- Experience with AWS EKS, ECS, Lambda, API Gateway, DynamoDB, Aurora, and S3.
- Knowledge of SQL Server, Sybase, and PostgreSQL, including Aurora.
- Proficiency supporting and developing applications in Unix/Linux, Java, C#.NET, and Python.
- Implementation experience with observability tools and frameworks for metrics, logs, and traces.
- Experience with incident management and production operations.
- Hands-on experience with CI/CD pipelines, Git, automation, scripting, and infrastructure-as-code tools such as Python, Go, Ansible, and Terraform.
- Demonstrated application of agentic AI engineering to observability, incident management, and automated recovery.
- Strong understanding of networking, security, and reliability engineering principles.
Responsibilities
- Design highly available, scalable, resilient platforms across on-premises and AWS environments.
- Implement observability for metrics, logs, and traces.
- Define SLIs, SLOs, SLAs, and error budgets for critical services.
- Lead major production incidents, technical investigations, and stakeholder communications.
- Run blameless postmortems and convert findings into measurable reliability improvements.
- Automate incident response, scaling, failover, and recovery using CI/CD and infrastructure-as-code practices.
- Apply multi-region failover, active-active designs, circuit breakers, and bulkheads.
- Establish runbooks, playbooks, and AI-assisted incident, problem, change, and risk management processes.
- Use agentic AI and intelligent automation to improve observability, incident management, and recovery.
- Collaborate with engineering, product, and business stakeholders to improve operational readiness and platform resilience.
Skills
AnsibleAWSCloudWatchC#DatadogDynamoDBECSEKSGitGoGrafanaJavaAWS LambdaLinuxOpenTelemetryPostgreSQLPrometheusPythonS3TerraformGitHub Actions
Languages
JavaC#.NETPythonGo
Industry
Financial servicesRegulated industries
Relocation
No