Software Engineer Lead - Site Reliability

Job summary

The Lead DevOps Engineer role is centered on enhancing the Customer Digital Platform by implementing immediate improvements in Azure API integration, cloud infrastructure, and CI/CD automation. Key responsibilities include strengthening deployment safety, operational readiness, and monitoring capabilities while applying Site Reliability Engineering principles to enhance service availability and recovery processes.

Qualifications

• Significant experience as a DevOps Lead or Senior DevOps Engineer.
• Proactive approach with a track record of delivering improvements.
• Strong practical experience with Azure and API management.
• Expertise in Terraform, GitHub, and CI/CD pipeline design.
• Knowledge of incident management and operational readiness.
• Awareness of Site Reliability Engineering principles.
• Experience in improving observability and resilience.
• Understanding of deployment safety and performance engineering.
• Experience with AI-enabled engineering practices.

Responsibilities

• Deliver immediate DevOps improvements across the Customer Digital Platform.
• Improve Azure API platform integration and cloud infrastructure.
• Strengthen CI/CD pipelines and automated testing.
• Enhance deployment safety and operational readiness.
• Apply SRE principles to improve availability and monitoring.
• Strengthen monitoring, logging, and alerting capabilities.
• Reduce single points of failure and improve recovery testing.
• Embed reliability and security into engineering delivery.
• Support major incidents and root-cause analysis.
• Use operational metrics to identify risks and track progress.
• Enable AI adoption across the SDLC.
• Collaborate with partners to enhance DevOps capabilities.
• Coach engineers in modern engineering practices.

Skills

Relocation