Jobs / Guidewire
Staff Site Reliability Engineer, Application
Guidewire · Toronto, ON, Canada
Toronto, ON, CanadaFull timeExp: 8+ yrs141,000-176,000 CAD/yearlyHybrid
Remuneration
Health, dental, and vision insurance; paid time off; company-sponsored retirement plan. Some roles may include an annual bonus, commissions, or long-term incentives.
Location
Toronto, ON, Canada
Visa sponsorship
Not specified
Job summary
The Staff Site Reliability Engineer defines technical direction and reliability standards for applications on a cloud platform supporting mission-critical property and casualty insurance systems. The role leads AWS and Kubernetes architecture, infrastructure automation with Terraform and GitOps, observability, incident response, and global engineering practices, while contributing production code in languages such as Python, Go, or Java.
Benefits
Health insuranceDental insuranceVision insurancePaid time offCompany-sponsored retirement planPotential annual bonusPotential commissionsPotential long-term incentives
Qualifications
- 8 to 10+ years of software engineering experience, including SRE or DevOps work.
- At least 3 years in a Staff-level or Technical Lead capacity.
- Expertise in AWS and Kubernetes, including EKS, in large-scale distributed environments.
- Advanced proficiency with Terraform or CloudFormation and Ansible or Puppet in a GitOps framework.
- Ability to write production-grade code in Python, Go, C++, C#, or Java.
- Experience building monitoring, SLIs/SLOs, and tracing with Datadog, Prometheus, or Splunk.
- Experience managing on-call rotations and leading engineering initiatives.
Responsibilities
- Own technical designs for strategic SRE initiatives and lead design reviews.
- Design and implement improvements to AWS and Kubernetes environments.
- Set global standards for automated unit and integration testing.
- Develop automated runbooks, self-healing systems, and CI/CD pipelines using Terraform and GitOps.
- Lead incident response, post-mortems, and production escalation.
- Provide technical oversight for the 24x7 on-call rotation.
- Mentor engineers and guide organization-wide reliability practices.
- Improve observability and explore AI/ML and data-driven approaches to predictive reliability.
Skills
AnsibleAWSCloudFormationC++C#DatadogEKSGoJavaKubernetesPrometheusPuppetPythonSplunkTerraform
Work schedule
24x7 on-call rotation
Industry
Property and casualty insurance
Relocation
No