Staff System Reliability Engineer (m/f/d)

Job summary

This staff-level technical lead owns reliability, observability, and production readiness across a complex, multi-service environment delivering real-time product transparency and vulnerability intelligence. The role defines SLIs, SLOs, and error budgets; builds shared reliability tooling; improves distributed systems; and leads incident response, recovery testing, and safe delivery across teams. Technologies include AWS, OpenTelemetry, Terraform, and CI/CD.

Benefits

Qualifications

• At least 10 years of software, systems, or site reliability engineering experience, including production ownership of critical distributed services and technical reliability leadership.
• Experience defining SLIs, SLOs, and error budgets and applying them to engineering and release decisions.
• Knowledge of asynchronous and event-driven architectures, retries, idempotency, backpressure, eventual consistency, and failure containment.
• Experience leading high-severity incidents, root-cause analysis, and blameless post-incident reviews through corrective action.
• Experience with logs, metrics, traces, profiling, load testing, and capacity planning.
• Experience with AWS services, Terraform or CDK, and CI/CD with progressive delivery and rollback.
• Strong coding skills in Go, Java, Python, TypeScript, or a comparable language.
• Ability to influence engineers and stakeholders without formal authority and explain reliability risks and trade-offs clearly.
• Excellent English.

Responsibilities

• Own reliability strategy and define SLIs, SLOs, and error budgets for critical services and user journeys.
• Set operational readiness standards for availability, performance, recoverability, and secure operations.
• Develop observability standards, dashboards, alerts, synthetic checks, and shared reliability tooling.
• Review and improve architectures, designs, and code for failure handling, overload, idempotency, backpressure, and safe degradation.
• Implement progressive rollout, automated verification, rollback, and safeguards for configuration and schema changes.
• Lead capacity and performance engineering, and test backup, restore, and disaster recovery capabilities.
• Lead high-severity incident response and blameless post-incident reviews; drive corrective actions.
• Reduce operational toil with automation, self-service capabilities, and reliable runbooks while preserving least privilege and auditability.
• Mentor engineers in production ownership and promote shared team responsibility for reliability.

Skills

Certifications

Languages

Industry

Relocation