Staff Technical Program Manager, Developer Productivity, DevOps, Infrastructure & Cloud Platforms

Job summary

Lead complex, cross-functional programs to enhance software development processes as a Staff Technical Program Manager.

Benefits

Qualifications

• 5+ years in technical project or program management.
• Experience leading complex, cross-functional programs.
• Strong technical fluency in software delivery and operations.
• Ability to lead through influence across teams.
• Experience in ambiguous environments.
• Strong written and verbal communication skills.
• Track record of identifying systemic problems and improvements.
• Sound judgment in creating structure and escalating issues.
• Strong team player with trust-building skills.
• Comfort using metrics and operational data for decisions.
• Bias toward action and continuous improvement.
• Willingness to use AI tools in program management.

Responsibilities

• Lead multi-team technical programs from problem definition through delivery.
• Establish program strategy, scope, milestones, and success metrics.
• Partner with leaders to align priorities and sequence work.
• Drive improvements in incident management and readiness.
• Coordinate programs to enhance reliability and speed in operations.
• Translate technical complexity into clear decisions and actions.
• Identify gaps in ownership and create paths to resolution.
• Use data to understand program health and measure improvements.
• Build alignment across teams with different incentives.
• Influence without authority by creating clarity and trust.
• Represent the program in leadership reviews with status updates.
• Develop reusable mechanisms and practices for program management.

Relocation