System Administrator

Job summary

The Grande Prairie Police Service is seeking a highly skilled and motivated System Administrator to join their IT team. This role involves designing, installing, maintaining, and optimizing hardware and software for technology infrastructure and applications, with a focus on a "cloud first" strategy. The System Administrator will collaborate with various departments, provide technical support, troubleshoot issues, and implement upgrades to meet the growing demands of the business.

Benefits

Qualifications

• Degree in information technology, computer science, or a related field
• Relevant certifications (e.g., Cisco CCNA, CCNP, CCISP, CCIE, CompTIA Network+, CompTIA Server+, CompTIA Security+, MCSA/MCSE, Cisco Certification) preferred
• Project management and IT framework trainings and certificates including PMI, PRINCE2, ITIL, COBIT an asset
• Proven experience (minimum 3 years) as a Cloud Engineer, Network Administrator, Server Engineer, Cybersecurity Analyst or a similar technical role
• Extensive working knowledge of core technologies: network, servers, storage, Azure data center, firewall, data protection, virtualization, active directory, authentication, video surveillance, cloud and unified communication technologies
• Strong knowledge of network protocols, IP networking, routing, switching, subnetting, server and database management, security principles and best practices, server patching, hardening, and network and security monitoring
• Extensive working experience with major brand networking devices preferably Fortinet
• Extensive working experience with major brand firewalls technologies like Check Point & Fortinet
• Extensive working experience with virtualization like VMWare
• Extensive working experience with network monitoring tool like Solarwinds
• Extensive experience to configure and maintain IIS servers for web services, create, manage and troubleshoot databases
• Solid working knowledge in SQL Server and SQL scripting, PowerShell scripting, SSIS packages
• Extensive working knowledge of M365 product suite including Azure and on-prem active directory, OneDrive for Business, SharePoint & Exchange Online, Teams Telephony (including VoIP and SIP Trunk) and M365 security features and configurations
• Extensive project experiences in network design and deployment, firewall upgrade, server migration, video surveillance upgrade, cybersecurity and incident response policies, disaster recovery plan and business continuity plan, and providing high-availability infrastructure
• Excellent oral and written communication skills and attention to detail
• Strong problem solving, prioritization, organizational skills to work independently with minimal supervision
• Great interpersonal skills to collaborate with cross-functional teams
• Self-motivated, customer-oriented and emotional intelligent professional with willingness to go extra mile during emergency situation
• Flexibility to adapt to changing priorities in a fast paced and demanding environment that requires "wearing multiple hats" and fast decision making
• Committed to continuous learning and professional development, eager to collaborate and cross-train, ready to step out of the comfort zone and take on tasks beyond the scope of job description

Responsibilities

• Design, install, maintain and optimize hardware and software related to technology infrastructure and applications
• Collaborate with various departments to provide technical support, troubleshoot issues, implement necessary upgrades, and participate in all aspects of technology infrastructure and application support
• Design, maintain and support all aspects of technology infrastructure including Azure data center, network, security, radio, and business applications
• Design, install, maintain and support hardware and software for network infrastructure including routers, switches, firewall, battery backups, WAN, VLAN, Wi-Fi, indoor and outdoor wireless network, Internet services, Point to point, VoIP, QoS configuration, VPN, video surveillance, bodycam and other technology services
• Manage storage area network (SAN), SAN fabric and virtualization, applications servers, databases, load balancers
• Monitor server systems performance and capacity
• Design and implement hardware and software for upgrades and expansion
• Oversee vendor installation and software licenses
• Manage hardware, licenses, configure, test, troubleshoot and support M365 services like Entra ID, Emails, Teams, SharePoint, OneDrive for Business to foster effective collaboration with internal and external stakeholders
• Provide advanced technical analysis, install, maintain and support hardware and software to safeguard network, protect digital assets and enhance overall cybersecurity posture
• Develop security policies, guidelines, standards and deliver security awareness programs
• Lead development of disaster recovery, business continuity and coordinate audit, penetration testing
• Install, configure, test and troubleshoot hardware and software related to AFRRCS radio and RoIP system
• Support first responders including GPPS, Integrated Emergency Communication Center, and Grande Prairie fire departments and other regional partners
• Provide end-to-end support for business applications, including implementation, configuration, maintenance, database management, report and BI development, and integration with other enterprise systems
• Provide technical support to end-users, diagnosing and resolving infrastructure-related problems in a timely manner
• Act as tech lead or subject matter expert
• Assist in the planning and execution of infrastructure upgrades and expansions, and business application implementation and maintenance to accommodate business growth
• Create and maintain comprehensive documentation of configurations, processes, and procedures
• Stay up-to-date with industry trends, emerging technologies, and best practices in infrastructure administration

Skills

Certifications

Degrees

Work schedule

Relocation