Technology Infrastructure Engineer

Job summary

The Technology Infrastructure Engineer will maintain and support internal infrastructure and cloud services, playing a crucial role in the day-to-day operations and stability of the IT environment. This role involves Windows Server, hardware, security, cloud technologies, identity management, and automation, covering both BAU support and project-based work.

Benefits

Qualifications

• Experience as an IT Infrastructure Engineer
• Experience with Windows Server administration, deployment, and troubleshooting
• In-depth knowledge of Active Directory, including Group Policy
• Good understanding of networking fundamentals, including DNS and DHCP
• Experience administering and supporting VMware vSphere (7.0+)
• Strong knowledge of Entra ID and RBAC, PIM and Enterprise App/SSO functionalities
• Experience supporting Microsoft 365 services
• Experience supporting server and storage hardware, preferably HPE platforms
• Strong analytical skills, enabling rapid and accurate responses to reactive technical issues
• Experience with AWS, GCP, and Azure platforms (desirable)
• Understanding of Terraform and GitHub administration (desirable)
• Experience with CyberArk and/or Zscaler (ZIA, ZPA) (desirable)
• Organized, punctual, and detail-oriented
• Strong communicator able to engage both technical and non-technical audiences
• Proactive and capable of working independently

Responsibilities

• Maintain and support internal infrastructure and cloud services
• Act as a 3rd line escalation point for infrastructure-related incidents, driving issues to resolution
• Respond to critical incidents in line with agreed SLAs, ensuring minimal disruption to business services
• Investigate recurring incidents and proactively identify root causes and opportunities for long-term improvement
• Perform day-to-day server administration tasks across the infrastructure estate
• Undertake routine administration of Windows Server, Active Directory, and VMware vSphere environments
• Carry out routine maintenance tasks such as applying patches, configuration changes, and system updates
• Support server and storage hardware platforms, with preference for HPE solutions
• Carry out cloud-based administration and troubleshooting across Microsoft Azure, Google Cloud Platform (GCP), and Microsoft 365
• Support identity, access, and core infrastructure workloads within cloud and SaaS platforms
• Complete technical project work across infrastructure technologies including server hardware, storage, Active Directory, VMware vSphere, Windows Server, Veeam, Microsoft Azure, GCP, and Microsoft 365
• Take technical responsibility for small infrastructure projects as allocated by the line manager
• Assist senior engineers with technical delivery on larger infrastructure projects involving changes to core systems and platforms

Skills

Industry

Relocation