Jobs / Sal***
Telephony Infrastructure Engineer
Sal*** · San Francisco, CA, United States
San Francisco, CA, United States200,000-300,000 USD/yearlyOnsite
Remuneration
200,000-300,000 USD/yearly
Location
San Francisco, CA, United States
Visa sponsorship
Sponsors visa
Job summary
The Telephony Infrastructure Engineer is tasked with managing the voice platform that underpins AI agents, focusing on the SIP edge, Asterisk, and call servers. Responsibilities include completing the Asterisk migration, ensuring the reliability of voice audio layers, and implementing customer telephony integrations with SIP trunks and API prototypes to enhance self-service capabilities.
Benefits
Medical coverageDental coverageVision coverage401(k)Catered lunches
Qualifications
- Experience managing production voice infrastructure at scale
- Deep knowledge of SIP, SDP, and RTP
- Ability to debug EC2/K8s networking issues
- Understanding of real-time media and latency budgets
- Design experience for backpressure and graceful degradation
- Proven ability to build effective load tests
- Skill in writing design documentation and runbooks
- Experience integrating SIP trunks with contact centers
Responsibilities
- Finishing the Asterisk migration
- Ensuring reliability of voice audio and dialing layers
- Zero-downtime call-server deployments
- Building tools for Kamailio and Asterisk reconfiguration
- Implementing backpressure and self-recovery mechanisms
- Conducting load testing and capacity planning
- Establishing voice observability metrics
- Securing the voice edge
- Integrating customer telephony solutions
- Creating self-serve setup documentation
Skills
KubernetesAWS
Relocation
No