Sai M.

As a skilled Site Reliability Engineer and DevOps Engineer, I have extensive experience in ensuring the stability, performance, and availability of production environments. I am proficient in automating deployment processes, building infrastructure automation tools, and contributing to observability, monitoring, auto-remediation, and infrastructure-as-code. At VMware, I am currently setting up the EKS Anywhere cluster and automating the deployment process. I also build Idem (IAAS) tool for infrastructure automation and contribute to the development of technical design documents. Additionally, I participate in all team scrum meetings and demos and hold on-call duty rotation. Previously, as a DevOps Engineer and Site Reliability Engineer at Zenoti, I provided Level 2 technical support for application and infrastructure issues in the Zenoti product. I worked closely with product development teams to support production services in an on-call rotation and performed root cause analysis of production incidents. Moreover, I designed procedures for system troubleshooting and maintenance and set up monitoring alerts in various monitoring tools. During my tenure at Thermo Fisher Scientific, I was responsible for ensuring infrastructure operations, automation, and quarterly patching of servers. I automated the CI/CD Pipeline for Apache deployment using Jenkins and groovy and set up monitoring and alerting standards for microservice applications and AWS infrastructure. Additionally, I managed securities of network and instances using VPC, Subnets, security groups, Network ACL, and IAM. Overall, my expertise in AWS, CI/CD, Git, Subversion, and infrastructure management has enabled me to design cost-effective, fault-tolerant, and highly available systems. I am skilled in incident handling, troubleshooting, and fixing application, OS, and infrastructure-related problems in Dev, Test, Stage, and Prod. My rotational 24x7 on-call support for production deployments has helped me develop excellent communication skills and the ability to work collaboratively with teams.