Avneet C.

• Experienced AWS Certified Engineer focusing on Infrastructure provisioning and site reliability principles resilient, secure, and scalable cloud environments. • Proven ability to design AWS infrastructure and provide Production level support. • Expertise in handling Service Now tickets, SLAs, incident and change management, Major incident management (MIM) and ITIL processes. • Skilled in improving CI/CD pipelines, streamlining DevOps processes, and identifying opportunities for automation and standardization. • Strong advocate for infrastructure as code (IaC) and automating manual tasks, ensuring best practices, consistency, and repeatability across teams and projects.