Raviraj M.

Technically proficient professional with 5+ years of experience as a Technical Support Engineer and Application Support Engineer now transitioning into DevOps. Strong in client interactions, troubleshooting, process optimization, and improving product quality. Interested in leveraging DevOps practices to boost efficiency, automation, and collaboration. Dedicated to delivering seamless user experiences and system stability. Provided L2/L3 technical support for applications and IT infrastructure. Assisted in troubleshooting, debugging, and resolving system issues. Worked with cross-functional teams to enhance application performance. Ensured system uptime, monitored logs, and performed RCA for recurring issues. Delivered technical training and guidance to end-users and junior team members