Alfiya S.

Alfiya Shaikh Personal Data Place and Date of Birth: Mumbai, India | 07 Mar 1995 Phone: +91 9833343171 email: shaikh.alfiya.12it2014@gmail.com Work Experience (Mumbai,India) • System Administrator -Linux services at Lionbridge since April 2023 – Responsible for monitoring and configuring debian based linux servers – Worked on Azure Devops for patching linux servers using Azure Patch management while scheduling minimising manual intervention – Configuring backup process on all servers using bakcuppc tool and troubleshooting issues for dell servers using idrac management UI – Scripting in shell for cron jobs and ansible playbook for automating tasks, Handling Linux servers patching as per schedule to keep system updated – Hands-on experience with tools like site24x7, grafana, Prometheus for monitoring and handling escalation, severity one issues within the SLA and least downtime possible – Have experience in working with the diffrent for various projects related to Cassandra, Redis, SentinelOne, and Microsoft Defender from installation to deploying and upgrading, and mysql upgrade – Giving support to helpdesk team and L1 to troubleshoot any issues related to LVM, network, disk utilization or services etc, to bring back server up and running giving best customer experience to owners of machines, coordinating with different teams at Datacenter or Virtualization team if needed and resolving issues – Working on ticketing systems such as Zendesk and JIRA for handling tickets and tasks, Confluence and One Note for documenting process or SOP’s for various projects – Strong ability to embrace teamwork while Co-ordinating with different teams needed for a project for managing multiple tasks simultaneously to complete them within deadline • Linux Engineer at Amazon Web Services Nov 2021 - Mar2023 – Solid Understanding of Linux/Unix Administration and hands-on troubleshooting experience for server and network devices, solving issues related to POST, BIOS, PXE, GRUB, RAID, understanding of TCP/IP, Ethernet, L2/L3 technologies for solving network related issues. – Working On EC2, EBS and S3 on AWS instances for testing different machines and scripts – Working on high severity issues for AWS cloud data centers for creating and maintaining cloud infrastructure for keeping AWS services up and running with RCA and within SLA. • Senior Linux Engineer with Sugarbox Networks July 2019 - Oct 2021 – Release new versions of the Operating System based on different hardware and software requirements and handle updating the already deployed server with the latest updates. – Creating customized debian packages that are needed in Server for provisioning.Load testing different hardwares and devices for different parameters such as CPU utilization, disk utilization etc. as per requirements. – Maintaining proper code base in GitLab and documentation of projects in Confluence. – Experience on RedHat, Ubuntu, Debian,CentoS, Linux OS. – Worked on automating various daily tasks and operations in server using Shell script. • Spatial Data Specialist at Here Technologies since August 2018- June 2019 – My main role was analyzing Spatial data fetched from Here True Vehicles or Satellite images in Light Detection and Ranging(LiDar) format of different routes of various countries/cities and perform coding/QC on them using tools like Earthscape/Map editor for different projects. • Worked as Freelancer : Created E-commerce website – Worked for a client building and maintaining website for E-commerce business in Australia on WordPress using different plugins and designing. Technical Skills • Ubuntu, Debian, Cubic, Virtualbox, Git, GitLab, JIRA, Confluence,Vim, Sublime, Microsoft Excel, Word, Powerpoint, saltstack, Docker, HTML, CSS, Shell, Linux, python, ansible, zendesk, ansible, playbook, cron, backuppc, site24x7, grafana , shellscripting Education Dec 2017 Certificate of completing Diploma in Cyber Law. May 2017 Bachelor of Engineering in Information Technology, Ramrao Adikh Institute Of Technology Mumbai University, Maharashtra Languages • English • Urdu • Hindi • Marathi