Chandana B.

Versatile and results-driven DevOps/Site Reliability Engineer with 1 year of hands-on experience in the restaurant tech industry, complemented by a strong foundation in API development, monitoring, and automation. Former Solution Engineer with a proven track record of reducing customer support tickets and enhancing onboarding experiences through scalable tooling and documentation. Skilled in leveraging AWS Cloud services (Cloud Practitioner certified), CI/CD pipelines, and observability tools to improve system reliability and deployment efficiency. Brings a unique blend of customer-facing experience and backend infrastructure knowledge, enabling clear communication between development, operations, and business teams. Passionate about building resilient systems, optimizing incident response, and driving continuous improvement through data-driven insights and cross-functional collaboration.