Razan A.

My journey began nearly two decades ago in software development and systems analysis. I cut my teeth designing and building robust web and ERP systems in ASP.NET, SQL Server, and Oracle for government institutions. Back then, I was obsessed with structure, logic, and making systems work. But over the years, I realized what truly drove me wasn’t just building things—it was optimizing how everything works together. As I transitioned from analyst/programmer to project manager and later to trainer and technical consultant, I found myself constantly building bridges: between development and operations, between tools and people, between data and decisions. That’s when I knew—DevOps wasn’t just a toolset or a job description for me. It was a mindset. At UNRWA, I led the development of SharePoint and Power Platform solutions that automated workflows for over 200 users, slashing process time by 40% and boosting satisfaction by 25%. I built and deployed systems that weren’t just technically sound—they were usable, scalable, and transformative. What makes me unique in this space? It’s the blend of deep technical expertise with a genuine understanding of people and process. I know how to translate needs into tools—and tools into outcomes. Whether it's reducing load times by 50%, creating reusable components to cut future dev time by 40%, or mentoring teams on Power BI, I always strive for impact that goes beyond the code.